Free Injury Screen

What Is a Free Injury Screen?

A free injury screen (also called a free consultation) is a short, 10-15 minute conversation with one of our licensed physical therapists. During this time, we'll talk through your pain, injury, or concern, ask some questions about your history and goals, and give you our professional opinion on whether physical therapy can help.

This is a conversation, not treatment. We won't be performing hands-on treatment, a full examination, or any billable procedures during the free screen. It's simply a chance for you to ask questions and get clarity before deciding on next steps.

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What Happens If I Want to Start Treatment That Day?

If, after your free screen, you decide you'd like to move forward with care right away, we're happy to get you started, but it's important to understand what that means:

• Once we move from conversation into actual treatment or a full evaluation, the visit is no longer free.

• A full evaluation is required before we can begin a plan of care. This isn't just our policy; it's required by insurance companies and state practice regulations before any physical therapy treatment can be billed or begin.

• The free injury screen does not replace or count as your evaluation. Think of the free screen as a conversation to help you decide, and the evaluation as the official start of your care, where we build your actual treatment plan.

 

Why Do I Need a Full Evaluation If I Already Did a Free Screen?

Insurance providers and medical guidelines require a formal evaluation (including a full history, objective measurements, and a diagnosis) before they'll cover physical therapy treatment. Our free screen is simply a conversation to point you in the right direction; it doesn't include the objective testing and documentation insurance requires. If you choose to move forward, we'll complete a full evaluation at that visit (or a visit you schedule later) so that your care is set up correctly from day one.

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What Should I Bring?

• A photo ID

• Insurance card (if you think you may move forward with an evaluation that day)

• A list of current medications (helpful, not required)

• Comfortable clothing you can move in

 

How Do I Schedule My Free Injury Screen?

Free injury screens are available at our Downtown, South, Ankeny, and Careworx clinics.

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